Shipping policy
Shipping Policy
Thank you for your order! We are committed to processing your order as quickly as possible and will notify you by email with the shipping details of your product.
Order Processing
All orders are processed within 1-3 business days after confirmation. This processing period includes checking the product, packaging, and handing it over to the logistics company. The processing time does not include weekends or public holidays.
Shipping Time
Shipping time depends on your geographical location and the selected shipping method. Typically, domestic orders take 3-7 business days, while international orders may take 7-15 business days.
Shipping Costs
All orders exceeding a specific amount (e.g., 200 yuan) will receive free shipping. For orders that do not meet the free shipping threshold, shipping costs will be automatically calculated based on the order weight and destination and will be displayed at checkout.
Tracking Orders
Once your order has been shipped, you will receive a shipping notification email that includes a tracking number. You can use this tracking number to check the status of your order on the relevant logistics company's website.
International Shipping
For international orders, the buyer is responsible for any customs duties and additional fees that may occur. Please be aware of the import regulations of your country to avoid any unnecessary delays.
Contact Us
If you have any questions about our shipping policy or need help tracking your order, please contact us via email at: info@example.com.